Faq's
Frequently Asked Questions
How do I book a consultation with an American doctor?
Simply click on the 'Book Now' button on our website and follow the prompts to schedule your consultation.
How do I get my lab test results?
Your lab test results will be accessible on your dashboard.
Are the doctors at the clinic licensed and experienced?
Absolutely! All of our doctors are highly qualified, licensed, and experienced professionals. We ensure that you receive expert care tailored to your specific health needs.
Is the community health clinic service available 24/7?
Our services are available around the clock for online consultations, pharmacy orders, and lab test bookings. Specific hours may apply for in-person clinic visits, but online services are always available for your convenience.
How do I pay for services?
We offer several secure payment methods, including credit/debit cards, digital wallets, and more. Payments can be made easily through our website at the time of booking or purchase.
What are the risk factors for diabetes?
Sedentary lifestyle, a strong family history of diabetes, cardiovascular diseases, and polycystic ovarian disease.
What types of medications are available through your online pharmacy?
Our online pharmacy offers a wide range of medications, including prescription and over-the-counter medications.
How can I book lab tests through your clinic?
Booking lab tests is easy! You can schedule tests through our website, and a certified Phlebotomist will visit your home to collect samples at a time that's convenient for you. No need to leave your home.
Can I get a prescription for my ongoing treatment?
Yes, our doctors can issue prescriptions for ongoing treatment, which can be managed and refilled conveniently through our online platform.
Is my personal and health information secure?
We take your privacy seriously. All personal and health information is stored securely and complies with relevant data protection regulations. You can trust that your information is kept confidential.
Can I get medical advice for my child or elderly family member?
Yes, we provide specialized care for children, pregnant women, and elderly individuals. You can consult with our doctors for pediatric care, maternal health, or geriatric support.
What is HbA1C?
Hemoglobin, which is bound to glucose, is referred to as glycosylated hemoglobin, glycated hemoglobin or HbA1c. HbA1c measures the average glycosylated hemoglobin in the blood over a period of 2-3 months.